Payment Methods
We accept VISA, MasterCard, Discover, American Express, Money Order, Cashier's Check, and PayPal. Personal checks must clear prior to release of your order. Paypal orders incur an additional 4% charge for Paypal fees. International orders are by Wire Transfer or Paypal.
Please make checks payable to:
WildCat Guitars
2750 Auto Park Way Ste 21, Escondido, CA 92029
Telephone Ordering
You can call WildCat Guitars at 1-760-300-3569
Tue - Sat 10am - 7pm
(closed Sunday / Monday)
Deposits: 20% holds any piece. Please be mindful that this deposit is non-refundable. This amount can be used towards a credit on another "in stock" item.
Shipping
WildCat Guitars uses FedEx to insure prompt delivery to your door. We offer FREE shipping for all online shopping cart orders within the continental US!
Most items are shipped via Ground Service, but special arrangements can be made if you have unique requirements. We also ship World Wide to most International locations however some items we are not permitted to ship outside the USA.
Need it quick?
For a nominal charge we can ship 1 Day, 2 Day, or 3 Day Express. Online purchases currently allow for Regular or 2 Day shipping options.
Call us at 1-760-300-3569, or contact us if you have any special shipping requirements or questions.
Return Policy
WildCat Guitars does not accept returns nor issue refunds.
In Store or In-Person purchases are Non-refundable and Final Sale. Returns within 48 hours may be issued store credit only to be used toward a future "In Stock" item.
Returns will not be accepted on Closeout, Discounted, or Sale items.
Returns are not accepted on any Layaway items. Layaways are final sales and will be treated as such. Layaways should not extend more than 60 days from first processed transaction unless a payment schedule has been approved.
"In Stock" item is any item physically in the store and ready to ship.
ALL Custom Orders require a 20% NON-REFUNDABLE deposit. RETURNS ARE NOT ACCEPTED ON ANY CUSTOM ORDERS.
Refund Requests are at the discretion of in Store Management.
An Important Note About Credit Card Fraud
WildCat Guitars values its customers. Therefore, to protect consumers, we verify all on-line credit card purchases, and vigorously pursue all fraudulent attempts to purchase merchandise with stolen or unauthorized credit cards. We work closely with local, state, and Federal agencies under the auspices of the Computer Crime Act of 1986 - so, if you order something using a stolen credit card, it will be discovered and forwarded to the proper authorities.